Cookie Policy

This Cookie Policy explains what cookies are, how we use them on our website, and your choices regarding their use. Cookies are small text files placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to site owners. They enable the website to remember your actions and preferences over a period of time, so you do not have to keep re-entering them whenever you come back to the site or browse from one page to another.

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser. The information collected by cookies does not usually directly identify you, but it can give you a more personalised web experience. At Merkur Casino, we are committed to protecting your privacy and being transparent about the technologies we use.

Merkur Casino uses cookies for several purposes. They are crucial for the operation of our website, enhancing your user experience, and helping us understand how our services are used. By understanding how you interact with our platform, we can continually improve our offerings and tailor them to your preferences. Our use of cookies falls into several categories, each serving a distinct function to provide a secure and enjoyable gaming experience for all our players.

This section details the various ways cookies contribute to the functionality and performance of the Merkur Casino website, from remembering your login details to helping us analyse website traffic and deliver relevant promotions.

Essential cookies are fundamental to the operation of the Merkur Casino website. Without these cookies, certain core functionalities of our platform would not be available. They enable you to move around the website and use its features, such as accessing secure areas, managing your account, and processing transactions. These cookies are typically set in response to actions made by you, which amount to a request for services, such as logging in, filling out forms, or making deposits.

Because these cookies are strictly necessary for the delivery of the website and services, they cannot be switched off in our systems. They do not store any personally identifiable information. Your consent is not typically required for essential cookies under GDPR, as they are necessary for the legitimate operation of the service you have requested.

• Remembering your login status.
• Ensuring the security of your gaming sessions.
• Facilitating secure transactions and payments.
• Maintaining your session across different pages of Merkur Casino.
• Complying with regulatory requirements, such as age verification.

Analytics cookies help Merkur Casino understand how visitors interact with our website by collecting and reporting information anonymously. This data is valuable for us to improve the structure, content, and user experience of our platform. For instance, we can identify which pages are most popular, how long users spend on the site, and if they encounter any errors. This allows us to make informed decisions about website development and content strategy.

The information gathered through analytics cookies is aggregated and anonymised, meaning it cannot be used to identify you personally. We use this data solely for internal analysis to enhance the Merkur Casino experience. Your consent is requested for these cookies, and you have the option to manage them.

Functional cookies allow Merkur Casino to remember choices you make and provide enhanced, more personal features. For example, these cookies can remember your preferred language, region, or customisation settings. They can also be used to remember changes you have made to text size, fonts, and other parts of web pages that you can customise. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you visit our site.

While not strictly essential, functional cookies significantly improve your experience at Merkur Casino by making it more convenient and tailored to your individual preferences. If you do not allow these cookies, some or all of these services may not function properly.

Marketing and advertising cookies are used by Merkur Casino and our advertising partners to deliver advertisements that are more relevant to you and your interests. They track your browsing habits and activity on our website, and potentially across other websites, to build a profile of your interests. This allows us to show you targeted advertisements and promotions related to Merkur Casino that we believe you might be interested in.

These cookies also help us measure the effectiveness of our advertising campaigns. They can limit the number of times you see an advertisement and help us understand how users respond to our ads. Your consent is required for the use of these cookies, and you have control over whether to accept them.

In addition to our own cookies, Merkur Casino also uses various third-party cookies to report usage statistics of the service, deliver advertisements on and through the service, and so on. These third-party cookies are set by domains other than Merkur Casino's website. For example, we might use analytics services provided by Google Analytics, which sets its own cookies to track website usage.

Third-party cookies are subject to the respective third parties' own cookie policies, and we do not have direct control over them. We carefully select our third-party partners to verify they adhere to high standards of data protection and privacy. We encourage you to review the privacy and cookie policies of these third parties for more information on how they use cookies and process your data.

The duration for which a cookie remains on your device depends on whether it is a "session" cookie or a "persistent" cookie. Session cookies are temporary and are deleted from your device as soon as you close your web browser. They are typically used for essential functions, such as maintaining your login session while you browse Merkur Casino.

Persistent cookies remain on your device for a set period, which can range from a few minutes to several years, or until you delete them manually. These cookies are used to remember your preferences, provide analytics, and deliver targeted advertising. The expiration period for each persistent cookie used by Merkur Casino is determined by its specific purpose. We retain cookies only as long as necessary for their intended function.

You have the right to decide whether to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, please be aware that disabling cookies may impact your experience on Merkur Casino and limit the functionality of certain features. For example, you may not be able to log in, access certain games, or use some of our personalised services.

You can manage your cookie preferences directly through your browser settings. Each browser provides different methods for configuring cookie settings. You can usually find these settings in the "options" or "preferences" menu of your browser. You can also visit websites like allaboutcookies.org for comprehensive information on how to manage cookies across various browsers. Furthermore, for specific advertising networks, you can opt out of targeted advertising by visiting the Network Advertising Initiative opt-out page at optout.networkadvertising.org.

Some web browsers incorporate a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities to be tracked. Currently, there is no universally agreed-upon standard for how websites should respond to DNT signals. As a result, Merkur Casino does not currently respond to DNT signals.

However, we are committed to respecting your privacy choices. You can still manage your cookie preferences as described in the "Managing and Disabling Cookies" section of this policy. We will continue to monitor developments around DNT and other privacy-enhancing technologies and adapt our practices as industry standards evolve.

Merkur Casino may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will revise the "Last Updated" date at the top of this policy. We encourage you to review this Cookie Policy periodically to stay informed about how we are using cookies.

Significant changes will be communicated to you through a prominent notice on our website or through other appropriate channels. Your continued use of the Merkur Casino website after any modifications to this Cookie Policy will constitute your acceptance of such changes.

If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us. Our dedicated support team at Merkur Casino is here to assist you with any privacy-related inquiries you may have. We are committed to transparency and addressing your concerns promptly.

You can reach us through the contact methods provided on our website, typically found in the "Contact Us" or "Support" section. We value your feedback and are always working to improve your experience at Merkur Casino.